There might be a time when you are unable to log in to your instance via SSH. There are various reasons this could happen: a misconfiguration of software, your instance has run out of disk space, etc.
When this happens, the easiest course of action is to delete your instance and recreate it. Using a tool such as Terraform, Ansible, or Puppet can provide the ability to configure your instance from a codified set of files.
If you are unable to easily recreate your instance, there is one last way to recover your instance: booting into Rescue Mode.
Rescue Mode is not supported by the Rapid Access Cloud team. Please use at your own risk.
- Go to your instance in the Rapid Access Cloud dashboard
- Go to the Console tab
- Click "Click here to show only console"
- Click "Send CtrlAlDel"
- Immediately click on the black console area once, press and keep the Esc key pressed. This may take a few attempts
- At the boot menu choose Advanced Options
- Boot into a recovery mode
- Choose the option to open a root shell
- Debug your instance to figure out what your problem may be.