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For the ping to work, make sure your instance's Security Group allows ICMP traffic

Security Groups and the VPN Service

You may need to alter your security groups to allow traffic from the VPN server to reach your instance. You will see Calgary VPN traffic reaching your instance locally from, while Edmonton VPN traffic will reach your instance from

Example rules:

Allow all ICMP/ping traffic from the local private network

Calgary: Allow ALL ICMP from
Edmonton: Allow ALL ICMP from

Allow port 22 (SSH) from only the VPN exit point:

Calgary: Allow TCP Port 22 from
Edmonton: Allow TCP Port 22 from